Posts in Leadership
How to Manage Customer Concentration Risks in Your Agency

While it's tempting to take on any client that comes your way, not all clients are good clients. Some may be too big, demanding too much of your time and resources, while others may be too small, providing insufficient income to justify the effort. In this article, we explore the concept of customer concentration and how to find the right balance in your agency's client portfolio for long-term success and profitability.

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Hire Slow, Fire Fast

“Hire slow, fire fast" is an important philosophy for agencies to follow. By taking the time to find the right candidates who are a good cultural fit—and acting quickly to remove employees who are not a good fit—you can improve retention rates, reduce turnover, and maintain productivity.

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4 Signs Your Agency is Too Dependent on You

When someone starts a business, they may not be thinking of a long-term exit strategy or how their business could thrive without them. If they are the main person who holds the business together and don’t have a team that can drive the mission and perform essential business functions in their absence, they may be unintentionally setting themselves up for failure in the future.

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LeadershipJeff Meade